Travel Technology Should be Integrated, Live and Mobile

Travel Technology Should be Integrated Live and Mobile

As competing for customers becomes increasingly competitive in any business, travel technology solutions now include features like loyalty program integration, mobile applications and secure, live connections to supplier content.

Company Loyalty programs, new technology and strategic partnerships all play an important role in today’s competitive travel and tourism industry. Loyalty programs have been used by the travel and tourism industry for years and remain an important marketing tool to retain customers for suppliers and agencies alike. A travel booking engine with Loyalty program integration can ensure your customers receive the lucrative discount offers as well as free gifts they have earned while booking with a travel agent. The Loyalty program integration with travel technology can come in the form of gift cards, travel rewards, discounts or even merchandise with the integration of an online booking engine being seamless to the end user and relatively quick to set up.

Do you know what type of special promotion or offer a supplier may offer loyal customers or whether your travel booking engine will be able to easily take advantage of these offers? A technology partner that collaborates with all the different parties involved and considers feedback from each when designing an application may be something to consider.

Travel technology solutions need to be available to customers on whatever device they choose to use. As the use of mobile devices has exploded over the past few years, an easy to use air mobile app has become an important extension of any online travel booking engine. Airline reservations were the first to gain popularity with online booking solutions, so it makes sense that an air mobile app is quickly becoming an important selling tool in today’s mobile society. While innovative responsive technology allows mobile ready travel technology solutions to automatically adjust an online booking engine’s screen size and layout based on the type of device being used.

Live access to content needs to be provided to be sure the most up to date availability and pricing is used. Your travel booking engine needs to provide live access to the type of relevant content your customers are looking for. And for those looking to expand their reach of their travel business with affiliated agents, an online booking engine needs to be able to quickly and easily add affiliated agents and websites.

But it is not just about using the latest technology, but it is also about using the technology in a way that allows your business to operate more efficiently and increase your revenues. While your technology partner may have the latest platform or development tools available, they may not have the detailed understanding of your business required to develop the best solution for you. This is where travel technology companies that collaborate with both their customers as well as travel suppliers are often able to design travel technology solutions with features that can really help a business succeed.

Finding the right travel technology solution for your online business will play an important role in determining your success. Finding the right technology partner may be even more important.

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Travel Agent Software Needs Complete Content

Travel Agent Software Needs Complete Content

Have you ever started to research plans for a trip or vacation in the middle of the night and you wanted to confirm all aspects of your travel right then and there? The travel booking solutions available today make this completely possible. Thanks to cutting edge technology innovations, confirming your travel arrangements no longer requires endless visits and/or phone calls with a travel agent. Today’s online travel agency provides consumers the ability to research and book all aspects of their trip themselves with all the benefits of using a travel agent.

Selling travel online is not just for the large online travel companies that dominate the market. Today’s travel agent software can be easily customized to support an individual agency’s own unique “Look & Feel” and serve as an easy to use online booking engine for travel agents and consumers alike. These web-based applications are designed to automate processes, increase revenues and reduce time and effort required to complete a transaction. Many are hosted by a technology provider with the headers, footers and style sheets customized to match the agency’s look & feel to provide a seamless online experience for customers. Complete customized versions are also supported where an agency can change the complete layout and flow of the booking engine if they desire.

Live access to content is provided to be sure the most up to date availability and pricing is used. Travel agent software typically uses an agency’s specific ID when communicating with suppliers like an airline. But airline reservations are not the only travel product that you can book on line. Hotels have been making their content available online as well for years and cruise is one of the fastest growing areas in online travel today. Improved technology combined with the fact that more and more people are taking cruises for the first time has made booking cruises a huge opportunity for online travel businesses. As cruise lines constantly add new ships and new itineraries, it is important that any solution include all the important information about the cruise line an ship as well as detailed cabin descriptions linked to media files & rich content such as cabin photos, ship images and deck plans to assist in the shopping process. Similar to air, the cruise booking engine should use live pricing and availability during the search and booking process as well.

Today’s state of the art travel booking solutions include the business management tools needed to control pricing and related marketing messages. Revenue management tools should provide the ability to adjust a product’s selling price, highlight value add offers in the availability display. Applications should be designed to meet the unique requirements of Global Marketplaces and easily handle multiple currencies as well as multiple languages. Travel booking solutions should include flexible & fully scalable online reservation engines that can easily grow with your business while maintaining your unique identity.

So whether your clients are looking to book an airline ticket, reserve a hotel room or even plan that perfect cruise vacation, the right travel agent software can help you serve them quicker and easier. Finding the right solution for your online travel business will play an important role in determining your success. Finding the right technology partner may be even more important

Streamline the Hotel Reservation Procedure with Hotel Booking Engine

Streamline The Hotel Reservation with Hotel Booking Engine

The internet has changed the way the travel industry conducts business and the way hotel accommodations are researched and booked today is no exception. The hotel industry was quick to embrace the online marketplace by shifting their business online. They experienced some early success, but not without some challenges along the way. At first it seemed like the only way some hotels could compete online was by price. Initially “online bookings” typically represented a discounted price as a result with some hoteliers using online retailers to dump unused inventory at significantly reduced prices. While some of this deep discounting still occurs, many have been able to reverse this trend and regain some price control with the use of a state of the art hotel booking engine.

Hotel companies have made a significant investment in providing access to media files & rich content to assist with selecting the right hotel property during the shopping process. Today’s consumer can go online and view photographs of actual hotel rooms as well as public areas and learn about things like the different amenities available.

Travel agents remain a great resource to help consumers research their options and can often find the best deal possible and ensure their client’s get treated like a VIP upon arrival. They are experts in the industry and many have negotiated special deals and amenities for their clients. Many have launched their own online booking solutions with a hotel booking engine that allows you to research and book your hotel accommodations when and where you want while still enjoying the benefits of using a travel agent.

Hotel reservation software should be easy to use and provide Users the functionality they are looking for. The ability to narrow the Search to a specific neighborhood within a city near a specific point of interest may be important for some. Easily finding the property that includes the specific amenities a client may be looking for such as free internet or perhaps concierge service may be important for others. The ability to find a hotel that has a restaurant or banquet facilities may be key for those planning an event. Hotels offer varying levels of comfort and service, so matching a client with the right hotel is also important. The ability for your hotel booking engine to sort a search for hotel rooms by a particular star rating or the average nightly rate can speed up the process dramatically.

With just a few clicks of a mouse, today’s consumer can access the information needed to research which particular hotel best meets their individual needs. They can search for a hotel room by a specific neighborhood within a larger city or by price range and even star rating. There is even a way to research whether a hotel property has free internet, a restaurant or SPA services. Some applications go as far as using innovative responsive technology that automatically adjusts the screen display layout based on the type of device being used to access the booking engine.

So not matter what size an online travel business is, finding the right hotel booking engine for your business is important. Finding the right technology partner may be even more important.

Flight Reservation System to Compete in Travel Business

Flight Reservation System to Compete in Online Travel Business

The flight reservation system was originally developed by the airlines decades ago in an attempt to automate processes and reduce the time and effort that was required to complete a reservation for a flight. These systems evolved over the years becoming the huge Global Distribution Systems or GDSs that many of today’s online booking engines use for live connectivity to hundreds of airlines worldwide. These massive systems aggregate content and provide live connections with literally hundreds of airlines and provide access to them all through a single interface.

Many of today’s online booking engines integrate with the GDSs to access airline content using an agency’s specific ID and then customize the headers, footers and style sheets to provide a seamless online experience for users. Complete private label versions are also supported where an agency can change the complete layout to meet their specific requirements. There’s even a flight reservation system with the ability to simultaneously search multiple content sources for the best price using live access to airline content to be sure the most up to date availability and pricing is used.

These online booking engines also provide the Revenue management tools needed to manage your business, including the ability to mark up or mark down a product’s selling price by supplier, itinerary, class of service, dates and more. Whether your customers prefer to book their travel arrangements directly with a travel agent (B2B) -or- they prefer to shop and book online (B2C), an air booking engine provides the ability to service them quickly and easily. Some even support Multiple Selling Channels which can be easily managed using a single application. Ready to help any size business grow, today’s online booking engine is designed to easily set up additional users and affiliated websites and many even have an optional mobile app for the flight reservation system.

The most flexible online reservation engines utilize responsive technology to provide greater support of various mobile and tablet screen sizes so customers can easily view and navigate through the booking process regardless of what device they are using. And for those looking to control the user interface of their online booking engine, an Air XML can provide the capability for a Client to host all User interfaces on their own server while using the core booking engine for business logic and live Pricing, Availability & Booking.

The best online booking engines are is designed to meet the unique requirements of Global Marketplaces and can easily handle multiple currencies as well as multiple languages. They use “state of the art” technology” that helps them design, develop and deliver flexible & fully scalable online reservation engines that can easily grow with your business while maintaining your unique identity.

So whether your clients are looking to book an airline ticket, reserve a hotel room or even plan that perfect cruise vacation, an online booking engine can help you serve them quicker and easier. Finding the right flight reservation system for your online travel business will play an important role in determining the success of your online booking engine. Finding the right technology partner may be even more important.

Mobile Booking Engine – Seamless Approach to Serve The Clients

Mobile Booking Engine - Seamless Approach to Serve The Clients

Today’s mobile phones are not just used for phone calls, they are used to perform a wide variety of everyday tasks. Smart phones are packed with features that include more than the ability to listen to music or take a picture using the built-in camera. Today’s mobile devices can check email, access social media, perform online banking transactions and even get driving directions. The old flip phone from 20 years ago has been replaced with a powerful handheld computer that can do almost anything. And the online revolution over the past decade has helped pave the way for retailers to quickly expand their online retail presence to include these sophisticated handheld mobile devices.

As the processing capabilities of handheld devices improved, we began to see what some refer to as the App explosion. The term “app” was derived by shortening of the term “software application” when designed to specifically run on mobile devices like a smart phone or tablet. Most devices sold today come with pre-installed software such as web browsers for internet access including calendars and email as well as map programs for directions and even apps to purchase music or videos. Travel companies were quick to recognize the potential benefits of mobile technology and have embraced it as part of their product distribution plan. There’s a mobile app for almost everything today and the popularity of the mobile booking engine is changing the way consumers research and book flights.

As a result, online travel agencies began to quickly develop air mobile apps that take advantage of all the benefits an online booking engine offers combined with the ease and mobility of using a smart phone to book a flight. A mobile booking engine is a great way for any travel agent to serve their clients “on the go” or reach a new generation of travelers who exclusively use their smart phones and tablets to research and book their travel.

Travel agency online booking engines with optional air booking mobile apps use cutting edge mobile technology integrated with the most innovative online booking engines available in the market today. Many are designed to support a client’s own unique “Look & Feel” with the headers, footers and style sheets customized for each client to provide a seamless online experience for their customers. Complete private label versions are also available where clients can change the complete layout of their online booking solution.

A mobile booking engine should be designed to automate processes, increase revenues and reduce the time and effort required to complete an online transaction. It can quickly extend the reach of any online travel agency and Live access to airline content is provided to be sure the most up to date availability and pricing is used. A travel agency’s online booking engine should be flexible as well as scalable and so should their technology partner. Finding the right mobile booking engine for your online travel business will play an important role in determining your online success. Finding the right technology partner may be even more important.

Find The Right Hotel to Fulfill Your Needs with Hotel Booking Engine

Find The Right Hotel to Fulfill Your Needs with Hotel Booking Engine

Whether you are travelling for business or pleasure, one of the most important aspects of your travel arrangements will be your hotel accommodations. Unless you know the exact hotel property you want to stay at, this is one part of your travel arrangements when booking with an experienced travel agent can really work in your favor. Many Travel agents know the different hotel properties within a given city and can recommend the right hotel to meet your needs. Some travel agents may have access to special offers or deals and in many cases can get you that special VIP treatment that will make your stay so much more enjoyable. Many of today’s travel agency websites include a hotel booking engine option, allowing their customers to take advantage of all the benefits that booking with a travel agent combined with the ease and accessibility of a using a fully mobile online hotel reservation system.

Savvy travelers recognize that booking with a travel agent may be the key to getting a special rate on a hotel room and possible room upgrade or that special V.I.P. treatment during their stay. The right online hotel booking engine can help your travel agency automate processes, increase revenues and reduce time and effort required for your customers to complete a hotel booking. There are several ways to access hotel content including Global Distribution Systems (aka: GDSs) as well as large hotel aggregators with hotel reservation system interfaces of their own. Finding the content source that is right for your business is an important first step.

Distinguishing your business from the other online travel websites and maintaining your individual brand identity is another consideration. Today’s online booking engines can provide a seamless online experience for customers by using your company header, footer and even colors and fonts to protect your brand identity. Complete private label versions are also supported where the layout can be changed to meet a client’s specific requirements.

Booking with a travel agent is easy when using an online hotel booking engine designed with the capability to search rates and availability at multiple properties in a given location. Detailed hotel and room pictures as well as descriptions of services and amenities are all important pieces of information to include to help decide which is the best hotel selection for a specific customer.

A flexible, online hotel reservation system can allow any size travel agent to compete with the largest online travel agencies while still providing customers the personalized service that booking with a travel agent can offer. Booking with a travel agent makes more sense than ever before and finding one that uses an online booking engine that allows customers to research and book the right hotel room quickly and securely is the key to success.

Whether your customer books directly with a travel agent -or- they prefer to shop and book online using your website, making online hotel bookings easy will allow your travel business to serve them quickly and easily. Finding the right travel technology solution for your travel business is important, finding the right technology partner can be even more important.

Travel Technology Packaging Solutions

Travel Technology Packaging Solutions

Travel technology solutions that are easy to use, mobile friendly and can be easily customized to client look and feel are key to competing in today’s online market place. Finding a solution with the ability to handle multiple currency and languages to truly meet a global audience on a computer, tablet or smart phone is key if going global. Mobile First should be your philosophy for all development, not just for the front end but also the administrative console as well. This way Agents as well as customers can use their tablets, iPads, phones to book and manage travel with a booking engine that is completely mobile friendly.

The ability to combine travel products either pre-packaged or dynamically online have become increasingly popular with today’s consumer. Most custom packaging products allow a travel agency to tailor make holiday travel plans and then convert them into packages to be sold online. There are some travel technology companies that have developed dynamic packaging engines around Air + Hotel Accommodations and even Tours or Activities, but very few that have successfully launched a global cruise booking solution. A cruise booking is one of the most complex travel booking transactions and only a few industry leaders offer live connectivity to cruise lines globally including ability to book into group or charter inventory. The productivity gains the fast and flexible travel technology that these companies can offer is amazing. Agents can quickly compare multiple cruise lines and prices in a single search. The best continuously updates and innovatively caches the data on their servers for quicker responses increasing agent productivity and earning power.

Some products use cruise as the base of the transaction and then add other travel products like air, hotel accommodations and even activities as part of or around the cruise. Some have unique features and the capability to offer a predefined package tailored by a vacation expert or to make their own cruise holiday package that includes flights, hotel accommodations and even activities.

Most of today’s Dynamic Packaging products were developed as extensions existing travel booking engines. These packaging engines were designed to package and price cruises, flights, hotels and other travel products in real time. The dynamic packaging module takes advantage of the existing connections with various suppliers and the dynamic and innovative rules engines available allow an online travel agency to deliver the proper marketing message to their users whether that be an agent and/or their customers.

Much of the innovation within many travel technology solutions occurs in what’s known as the ‘Rules Engine. This valuable tool allows a travel agency owner to customize and deliver the right marketing message to both agents and their online customers. The typical Rules Engine can be rigid and time-consuming to manage, but some innovative travel technology companies have changed this. Rather than a limited selection, they offer different rule types allowing agents to choose from options such as on-board credits, rewards points, value adds, discounts, mark-ups etc. They can be easily set and applied automatically based on a variety of predefined filters.

Finding the right travel technology solution for your travel business is important, finding the right travel technology partner can be even more important