Time To Upgrade Your Flight Reservation System

Time To Upgrade Your Flight Reservation System

It is no secret that just about every industry has been focusing more resources on e-commerce solutions as more people rely on the internet for just about everything. However many travel companies have had their own, unique challenges developing and enhancing their flight reservation system. Some are still using solutions built with legacy technology and are unable to easily add new content or make simple changes to their User Interface. The architecture used by these legacy systems is not at all as advanced or flexible as that of today’s distributed and layered applications. Many legacy systems hardcode business policies using inflexible, predefined process flows. This makes any integration with customer relationship management systems and Internet-based business applications difficult and sometimes simply impossible. And if falling behind from a technical standpoint isn’t bad enough, it has become increasingly difficult for companies to find developers who want to maintain applications written in languages that are not widely used in today’s technology.

The internet revolution is usually a key driving force behind a company’s decision to switch away from a legacy system. E-commerce sales can save a business time and money making it the most cost effective method for many to deliver products to customers. The “state of the art” technology available today can help a software solution provider design and develop a flight reservation system that is flexible & fully scalable. Some can even provide the ability to customize the application to maintain a company’s own unique brand identity.

Experience has shown that some of the best software solutions are the result of collaboration. Software Developers, Suppliers and Users can all provide valuable input to help design and develop the ultimate travel booking engine. Each of these entities play an important role in the process and any flight reservation system should meet each of their individual needs. To serve today’s growing number of consumers who use their mobile device to purchase travel products as well as those that switch between devices during the research and booking process, many companies are building applications that use responsive technology. Now, regardless of the type of device a customer uses to access a website, online applications built using responsive technology can automatically adjust the screen layout based on the type of device being used. And for those looking to have a dedicated Mobile App, there are several companies designing and developing custom mobile Apps. Some offer mobile applications as an optional “add-on” to an existing Booking Engine while others develop the Apps independently. Either approach can provide the online consumer the ease and mobility of using their smart phone or tablet. Mobile technology is not just for big brand names either.

Travel technology companies can now provide any size travel agency affordable applications built on the latest technology with the powerful tools to they need to compete with any size travel business. Finding a flight reservation system with the right combination of options for your travel business can be a critical decision. Finding a technology partner that will help you reach today’s mobile consumer where and how they shop for travel can be just as important.

Advertisements

Airline Booking Engines Automate Business

Airline Booking Engines Automate Business

Is the airline booking engine your travel business is using designed to automate processes, increase revenues and reduce time and effort required to complete a transaction? Technology continues to evolve at lightning speed and so has the software and applications that power today’s online travel booking solutions. There are technology companies dedicated to developing applications to address the demand for travel technology solutions that automate operational processes and provide the ability to customize an “out of the box” solution to support a client’s unique brand identity. Many have researched market requirements, worked closely with customers to identify their specific needs and discovered new and innovative ways to increase revenues while reducing expenses.

Online Booking Engines are often “out of the box” solutions that are hosted by a third party technology company but allow the headers, footers and style sheets to be customized to maintain a client’s brand identity and provide a seamless online experience for customers. There are also private label versions where a technology partner can change the complete layout of an air booking engine so it is customized to meet a client’s specific requirements. And it seems like just about everything in between.

User templates are designed to streamline the selling process for Users and make it easier for agents and agency financial staff to manage bookings. Live access to airline content is often provided via Global Distribution Systems to provide the most up to date availability and pricing. Robust business management tools allow application owners to preset rules that automatically mark up or mark down a product’s selling price by airline, itinerary, class of service, travel or booking dates and more. Promotions capability allow agency owners to include specific marketing messages and value ad offers right in the availability display. Some even allow for the setup of promotional codes that can be redeemed in the booking process. Time saving administration tools that cross check bookings with Suppliers automatically compare a booking made by the airline booking engine with the Supplier’s system.

Dynamic Packaging products have become a popular option for many travel booking engines as consumers look to create their own unique travel experience. If you plan to sell to today’s online consumer, you need to keep pace with the multiple ways that they research, shop and book airline reservations today. Some will use responsive technology for greater support of various mobile and tablet screen sizes so customers can easily view and navigate through the booking process regardless of the type of device they are using. There are even a “state of the art” mobile air apps available that take advantage of the powerful features today’s online Air Booking Engines offer combined with the ease and mobility using a smart phone or tablet.

Finding an airline booking engine with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today’s mobile consumer with the right content and tools to automate your business can be just as important.

Making An Airline Booking is Easier Than Ever

Making an Airline Booking is Easier Than Ever

Making an airline reservation has never been easier. Today’s traveler can book flights using a variety of devices, including their mobile phone or tablet. Most airlines have had their own online air booking engines for decades and most of the larger carriers have launched dedicated mobile apps for their most frequent and loyal customers. The increasing popularity of the air mobile app has been driven by a population that is always on the move and prefers not to carry their tablet or laptop with them. Research has shown that many initiate their search using airline booking software on a handheld mobile device, but later switch to a tablet or laptop to finalize the booking. All they need is to download the air mobile app of their choice on their cell phone and log-in.

But airlines are not the only ones with mobile Apps to book airline reservations. The airline booking software available today can easily enable any travel business to cater to clientele on the move. Optional Air Mobile Apps can take full advantage of all the powerful features and functionality that come with an online booking engine. The content source you choose to use can be a critical decision, so you’ll want to evaluate the different options. Do you plan to use your own IATA credentials and GDS ID to make bookings and issue tickets? Do you work with a Host Agency or Air Consolidator? Will the application you choose need the ability to simultaneously search multiple sources for the best airfare? Each of these are possible scenarios to consider when making a decision on the type of air booking engine you’ll need to be successful.

Today’s easy to use airline booking software allows agency owners to train their agents quickly and get them selling faster. Agents are no longer required to learn complicated GDS codes required to access the latest airline schedules and availability. Many of today’s online air booking engines for travel agents use the same simple screens that consumer booking engines use. Powerful marketing tools allow agency owners to deliver targeted messages to agents and/or consumers shopping online about a specific sale fare or promotion they are offering. Whether they need to adjust a product’s selling price, or research which distribution channels are the most effective, agency owners have more tools an information at their fingertips than ever before. Pre-set business rules help eliminate potential agent errors and allow an agency owner the ability to control a products selling price when consumers shop via the online booking engine connected to an agency’s website. There are even solutions for who want to control their own User Interfaces while still taking advantage of the powerful tools offered by an existing air booking including access to live pricing, availability & booking capabilities.

Finding an airline booking engine with the right combination of options for your business can be a critical decision for your business. Finding a technology partner that will help you reach today’s mobile consumer with the content they are looking for can be just as important.

Overwhelmed By Flight Booking Options?

Overwhelmed By Flight Booking Options

Whether you are looking for a simple home repair or a major purchase for your business, the stress and confusion experienced when researching options for any product or service can be overwhelming. We have all had a similar anxiety ridden experience at some point and with the countless number of flight booking software solutions available in the market today, choosing the right air booking engine for your travel business is no different. First you need to identify what products your clients are looking to book to properly decide what content you’ll need to gain access to. One thing you’ll want to consider may be preferred relationships you may have with an airline or any alliances the airlines may have each other. The seamless services these airline alliances provide passengers go far beyond interline fares or the linking of frequent flyer programs and can significantly enhance your customer’s overall travel experience.

But airlines are not the only sector in the travel industry to benefit from forming alliances. Over the years, many travel agencies have been forced to consolidate with other agencies and/or become a member of one of the large travel agency consortia groups. These groups are able to negotiate the best rates, higher commissions and special offers for their members as well as provide other operational and marketing assistance as part of the overall membership package.

One phenomenon that resulted from agency consolidation was the explosive growth of “home based” agents. As a result, the ability to expand the distribution of an agency’s airfares to “affiliates” of their agency quickly and easily is an important tool for many air consolidators in the market today. Most agency owners still want to maintain their own unique company brand with their customers however, so the ability to easily expand the access of your flight booking software to affiliated agencies while maintaining their individual brand identity can be crucial.

With so many airfares and so many agencies forming alliances, the ability for flight booking software to simultaneously search multiple content sources for the best airfare can be a competitive advantage. In today’s constantly changing market, travel agencies need the flexibility to control a product’s selling price to maintain a competitive edge. Today’s travel agency flight reservation systems come with features that allow the selling price to be adjusted based on an extensive range of criteria including by airline, booking date, travel date and class of service. Some even allow you to make adjustments based on the distribution channel used to make the booking.

Some flight booking software has even kept pace with the consumer trend to use mobile devices to research and book airline tickets. “Mobile friendly” airline booking engines are available that automatically adjust the screen size and layout based on the type of device being used.

The time you invest in identifying your product requirements and researching the different options available to you will be time well spent. Finding flight booking software with the right combination of options for your business can be a critical decision for your business. Finding a technology partner that will help you reach today’s mobile consumer can be just as important.

The Airline Reservation System of Today

The Airline Reservation System of Today

The days when making a flight reservation was a time consuming process are long gone. Today, anyone can book a flight quickly and easily using an online booking engine. Whether consumers use an airline reservation system they find on an airline website or one of the many online travel agencies, they are just a few clicks away from having their airline reservation confirmed. Today’s online booking engines are easy to use and can help a travel business owner reduce their overall administrative costs.

Today’s consumer can purchase just about anything using a variety of mobile devices including their travel arrangements. The increasing popularity of mobile applications has been driven by a population that is always on the move and prefers not to carry their laptop with them. All they need is their mobile phone. The online travel applications available today are designed to take full advantage of the many powerful features and functionality offered by an airline reservation system. These easy to use booking engines allow new agents to be trained quickly and has them selling faster. There are even solutions for those who want to control their own User Interfaces while still taking advantage of the innovative technology offered by some of the most powerful booking engine’s available.

To serve the multiple travel distribution channels used today, there are Business-to-Business (B2B) solutions for Agents, Business-to-Consumer (B2C) solutions for Customers, and even Business-Business-Consumer (B2B2C) solutions to extend an agency’s business to include outside Agents looking for their own web presence.

The travel booking engine you use should be integrated with an airline reservation system that provides access services and amenities like interactive seat maps so passengers can easily select their seat, request special services or make their onboard meal selection in advance. And customer loyalty programs have become so popular with travel suppliers that it is important to include a customer’s loyalty program ID with the reservation.

Business Management Tools are another critical feature to consider. Revenue Management tools to help an agency owner control a products selling price and offer targeted promotions or special offers can help set your business apart from competition with unique offerings. The ability to integrate your own marketing message right in the booking engine’s availability display or adjust the selling price based on how and when the booking is made can be quite powerful when competing with today’s online world.

Online booking engines with dynamic packaging tools have become increasingly popular as consumers look for a single source to satisfy all their travel needs. Online dynamic packaging solutions are often an extension of an existing booking engine designed to allow agents as well as consumers to package and price cruises, flights, hotels and other travel products in real time. Custom Packaging solutions allow agency owners to custom tailor a travel package in advance to be sold online.

Choosing an airline reservation system with the right combination of options for your travel business can be a critical decision. Finding a technology partner that will help you reach today’s mobile consumer can be just as important.

Booking Travel Often Starts With An Airline Reservation System

Booking Travel Often Starts With An Airline Reservation System

A flight reservation system is core to any travel booking engine. A significant portion of trips booked today, whether for business, vacation or visiting friends and family, start with a reserving a flight itinerary. The airlines were early pioneers in the travel industry and the technology used to distribute their products as their networks and sales volume grew. The airline reservation system is an integral part of any air carrier’s technology infrastructure and most of the time integrated with other internal systems used to operate the airline. Everything from corporate accounting systems that track ticket sales and usage to complex ticketing and departure control systems that require the integration of important passenger information to operate smoothly. Even your checked baggage is monitored throughout your journey by tracking systems that are tied to your airline reservation.

As technology has advanced over the years, airlines have consistently adapted and enhanced their internal systems to take advantage of improved efficiencies and the associated cost savings. This has allowed them to process more passengers quicker and easier than ever before while providing improved service to their customers. The major airlines extended the “reach” of their flight reservation system initially to Travel Agents via applications which evolved into today’s Global Distribution Systems (GDSs) and eventually directly with consumers via airline company websites on the internet.

These systems can also help your travel business increase sales and provide better service to your customers. An airline reservation system can provide the most up to date flight schedules, pricing and availability which is why a “live” connection with them is so important in today’s fast pace world. And with so many special deals out there, you may want your travel booking engine to simultaneously search more than one source for a specific airline itinerary to ensure you are offering your customers the best deal available.

The booking engine you use should be integrated with a flight reservation system that includes access services and amenities such as interactive seat maps for advanced seat selection as well as requesting special services or onboard meals for some passengers. It needs to be able to transmit information like customer loyalty program IDs and special service requests. The online booking engine you choose should have as many of the features and services that are offered when using an airline’s website.

Today’s online booking engine needs to provide the ability to easily adapt to constant changes in the marketplace. The ability to easily make price adjustments and include value add offers right in the availability display are critical for your business to remain competitive. Look for an application with a Business Rules feature that allows you to predefine price adjustments based on a wide range of criteria including the date the reservation is booked, the dates of travel, the airline flight number and even the type of airfare used. Lastly, you may want to consider an airline reservation system that includes reporting tools to track your business.

Finding an online booking engine with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today’s mobile consumer where and how they shop for travel can be just as important.

Travel Plans Often Start With Booking a Flight

Travel Plans Often Start With Booking a Flight

When people start out to make travel plans, they frequently start with an airline reservation. This makes access to flight booking software critically important to the success of any travel agency business. The right airline reservation system can help make researching the flight options available for a particular destination and checking prices a lot easier. But there are so many options out there, you’ll want to research the different options available in the market and be prepared to do your homework. First, make sure you understand your customer’s needs and shopping preferences. Then do some quick research of the different booking engine solutions available and what content you might want to include. For example, you may want consider flight booking software that is flexible enough to be used with a packaging module that can offer a hotel room with the flight. This may be an excellent way for you to expand your overall sales volumes while helping you serve your customers better and build up customer loyalty in the process.

The airline reservation system you choose needs to be able to provide your travel business the access the airline content your customers need at the price they are looking for. It should also include administrative tools that allow you to pre-define business rules so you can easily adjust a product’s selling price or offer targeted promotions to customers. Most of all, it should be easy to use and reduce the amount of time to complete a travel booking. And consider using mobile ready flight booking software to meet the demands of today’s mobile consumer.

Many of the air booking engines available today enable customers to define their initial search by a variety of criteria including a specific airline and class of service or nearby airports and flexible travel dates. A significant number of online booking engines actually access airlines via a connection with large GDS companies for live airline availability and fares to ensure the most up to date information is provided. Some are even capable of simultaneously searching multiple content sources at a time, allowing even a small agency access to not only their own fares, but those of an agency they may partner with. These online booking engines have been tested and certified within the GDS environment, so security and stability is sure to be provided. This new breed of flight booking software can also provide travel agents with easy to use administrative tools to manage their business. Revenue management tools can quickly mark up or discount a product’s selling price by website, airline, itinerary and even class of service to adjust a selling fare quickly. Many even support multiple languages and currencies, making expansion into new markets easy.

Finding an airline reservation system with the right combination of options for your online business can be a critical in determining your success. Finding a technology partner that will help you reach today’s mobile consumer where and how they shop for air travel can be just as important.