Overwhelmed By Flight Booking Options?

Overwhelmed By Flight Booking Options

Whether you are looking for a simple home repair or a major purchase for your business, the stress and confusion experienced when researching options for any product or service can be overwhelming. We have all had a similar anxiety ridden experience at some point and with the countless number of flight booking software solutions available in the market today, choosing the right air booking engine for your travel business is no different. First you need to identify what products your clients are looking to book to properly decide what content you’ll need to gain access to. One thing you’ll want to consider may be preferred relationships you may have with an airline or any alliances the airlines may have each other. The seamless services these airline alliances provide passengers go far beyond interline fares or the linking of frequent flyer programs and can significantly enhance your customer’s overall travel experience.

But airlines are not the only sector in the travel industry to benefit from forming alliances. Over the years, many travel agencies have been forced to consolidate with other agencies and/or become a member of one of the large travel agency consortia groups. These groups are able to negotiate the best rates, higher commissions and special offers for their members as well as provide other operational and marketing assistance as part of the overall membership package.

One phenomenon that resulted from agency consolidation was the explosive growth of “home based” agents. As a result, the ability to expand the distribution of an agency’s airfares to “affiliates” of their agency quickly and easily is an important tool for many air consolidators in the market today. Most agency owners still want to maintain their own unique company brand with their customers however, so the ability to easily expand the access of your flight booking software to affiliated agencies while maintaining their individual brand identity can be crucial.

With so many airfares and so many agencies forming alliances, the ability for flight booking software to simultaneously search multiple content sources for the best airfare can be a competitive advantage. In today’s constantly changing market, travel agencies need the flexibility to control a product’s selling price to maintain a competitive edge. Today’s travel agency flight reservation systems come with features that allow the selling price to be adjusted based on an extensive range of criteria including by airline, booking date, travel date and class of service. Some even allow you to make adjustments based on the distribution channel used to make the booking.

Some flight booking software has even kept pace with the consumer trend to use mobile devices to research and book airline tickets. “Mobile friendly” airline booking engines are available that automatically adjust the screen size and layout based on the type of device being used.

The time you invest in identifying your product requirements and researching the different options available to you will be time well spent. Finding flight booking software with the right combination of options for your business can be a critical decision for your business. Finding a technology partner that will help you reach today’s mobile consumer can be just as important.

Advertisements

Travel Plans Often Start With Booking a Flight

Travel Plans Often Start With Booking a Flight

When people start out to make travel plans, they frequently start with an airline reservation. This makes access to flight booking software critically important to the success of any travel agency business. The right airline reservation system can help make researching the flight options available for a particular destination and checking prices a lot easier. But there are so many options out there, you’ll want to research the different options available in the market and be prepared to do your homework. First, make sure you understand your customer’s needs and shopping preferences. Then do some quick research of the different booking engine solutions available and what content you might want to include. For example, you may want consider flight booking software that is flexible enough to be used with a packaging module that can offer a hotel room with the flight. This may be an excellent way for you to expand your overall sales volumes while helping you serve your customers better and build up customer loyalty in the process.

The airline reservation system you choose needs to be able to provide your travel business the access the airline content your customers need at the price they are looking for. It should also include administrative tools that allow you to pre-define business rules so you can easily adjust a product’s selling price or offer targeted promotions to customers. Most of all, it should be easy to use and reduce the amount of time to complete a travel booking. And consider using mobile ready flight booking software to meet the demands of today’s mobile consumer.

Many of the air booking engines available today enable customers to define their initial search by a variety of criteria including a specific airline and class of service or nearby airports and flexible travel dates. A significant number of online booking engines actually access airlines via a connection with large GDS companies for live airline availability and fares to ensure the most up to date information is provided. Some are even capable of simultaneously searching multiple content sources at a time, allowing even a small agency access to not only their own fares, but those of an agency they may partner with. These online booking engines have been tested and certified within the GDS environment, so security and stability is sure to be provided. This new breed of flight booking software can also provide travel agents with easy to use administrative tools to manage their business. Revenue management tools can quickly mark up or discount a product’s selling price by website, airline, itinerary and even class of service to adjust a selling fare quickly. Many even support multiple languages and currencies, making expansion into new markets easy.

Finding an airline reservation system with the right combination of options for your online business can be a critical in determining your success. Finding a technology partner that will help you reach today’s mobile consumer where and how they shop for air travel can be just as important.

It Started with Flight Booking Software

Flight Booking Software

Today, no travel technology solution is complete without some type of flight booking software included. The airline industry was an early pioneer of automating the sale of travel and introduced the first computer reservation systems decades ago. I started my career as an airline reservation agent and remember attending weeks of training to learn how to use the first in-house computerized reservation systems. Gone were the days when we would scramble around the reservation center to find the actual “Book” that kept track of the customers booked on a certain flight. The “Book” was replaced by clunky green screen monitors connected to a massive Computer Reservation Systems also known as the CRS. We were required to memorize cryptic formats to check schedule availability, pricing and to complete a reservation. While many complained about the time and effort it took to learn how to use the new flight booking systems, it wasn’t long before everyone saw just how much more efficient it was compared to using the old reservation books.

These airline reservation systems continued to evolve, adding updated flight information and other services to assist customers and travel agents. Airlines quickly discovered the benefit of expanding the access to these systems to their best travel agent customers, providing them instant access to availability and pricing as well as the ability to book flights for their customers.

These early centralized computer reservation systems began to add more features and additional travel components such as hotels and car rentals and eventually evolved into early versions of the first generation of Global Distribution Systems or GDSs. These computer reservation systems were deployed in travel agency offices worldwide and became critical for both airlines looking to increase the distribution of their product as well as the travel agents looking to serve their customers more efficiently.

It wasn’t long before the internet revolution exploded and suddenly consumers were shopping and purchasing just about everything online. As these online travel technology solutions became more widely used, many travel agents identified the need for online travel technology solutions that automate processes and are easily customized to support their own unique brand identity. Today’s travel agent needs both a Business to Business (B2B) application as well as a Business to Consumer (B2C) application that automate processes and increase revenues while reducing the time and effort it takes a travel agent or consumer to complete a transaction.

Travel Agents need to be able to quickly adjust a product’s selling price or include special offers right in the availability display. Flight booking software needs to have the flexibility to define a business rule to a specific market, travel or booking dates, suppliers and more. Applications should be designed to meet the unique requirements of Global Marketplaces and easily handle multiple currencies as well as multiple languages.

Early adoption of automation combined with the fact that a flight reservation is often the starting point when making travel plans, make flight booking software a key component for most travel technology solutions. Finding a travel technology solution with the right combination of options for your business can be critical to the success of your travel business. Finding a technology partner with solutions to help you easily and cost effectively reach today’s mobile consumer where and how they shop for travel can be just as important.

Is All Flight Booking Software The Same?

Flight Booking Software

While much of the flight booking software available in the market today appears the same on the surface, there can be huge differences hidden in the flexibility and tools some provide that can give you an edge over the competition. When evaluating any travel booking software, you need to consider if it provides your business the tools it needs to succeed in today’s highly competitive marketplace. Your business needs to be prepared for battle and have the right weapons and battle plan in place to win.

Your online booking engine can be your own “Trojan Horse” in this regard and help you increase your revenues, gain new customers and expand your business into new markets before your competition realizes what you’re up to. A little research will help you find an application that provides the administrative tools you need to manage your business the way you want. The flight booking software you choose should be a flexible & fully scalable application that easily grows with your business while maintaining your unique brand identity.

It’s no secret that today’s traveler shops and purchases travel using a variety of methods and tools. Some may still call or visit their travel agent while others may choose to shop online using their laptop or even their mobile device. You’ll need an application built using responsive technology that automatically adjusts the user screens to fit the type of device being used to capture today’s mobile consumer.

Your travel booking engine needs to provide both “business to business” (B2B) as well as “business to consumer” (B2C) interfaces. You may even want to consider an application that allows you to extend your reach to affiliate agency websites via a “business to business to consumer” (B2B2C) interface. Make sure the booking engine you choose provides you the ability to extend your reach the way you require.

You’ll want an application with easy to use administrative tools that allow you to quickly manage your business. For example, look for an application with an administration section that gives you the control to quickly define preset business rules to adjust a product’s selling price or include value add offers right in the availability screen. This helps ensure you always offer your customers the best value. Business rules should even provide the flexibility to have your agents, affiliated agencies and websites following a unique set of business rules that you predefine specifically for each.

If you partner with another agency or use air consolidators, you’ll want flight booking software that allows you to automatically simultaneously search multiple sources to make sure you are always offering your clients the best airfare available.

An online booking engine should result in operational efficiency and reduced costs for your business while helping you gain new customers and expand your business into new markets. The application you choose should be a flexible & fully scalable application that will help your business easily grow while protecting your own brand identity. Finding a travel booking engine with the right combination of flexibility and features can be critical to the success of any travel business. Finding the right technology partner to work with is an important first step.

Open Up New Horizons

Flight booking.png

The advancements in air travel over the past 50 years have changed the world. The popularity of Airline travel has exploded as more and more people travel and are exposed to different cultures. It seems like the more someone travels, the more likely they are to understand and appreciate what different cultures can offer. Air travel opens up new horizons for individuals and creates a better understanding of what different cultures have to offer. A good travel experience is the best way for people from different cultures to embrace one another, making the world a better place for everyone in the process.

Early versions of the airline reservation system were the first tools used by travel agents to make flight arrangements during a period when the travel industry was experiencing explosive growth. Today’s flight booking software can not only help book a flight but it can also assign a passenger’s seat, select their meal preference and even track a passenger’s frequent flyer mileage. Just as air travel can open up new horizons for any human, many of the advanced online booking engines available in the market today can open up new horizons for your travel business.

The introduction and rapid adoption of the internet as a marketplace selling just about anything has certainly opened up new horizons for those selling travel. Retailers now have the ability to promote and sell their products and services online anytime during the day, regardless of what day of the week it is. With one of every three adults being what is referred to as “Millennials” by the year 2020, your airline reservation system must be designed to provide the flexibility to serve these consumers how and when they choose. This is generation grew up connected online and they are the largest users of social media and mobile technology by far today. As a result, today’s travel software must be mobile ready and designed to provide the flexibility to serve consumers how and when they choose.

With competition selling airline tickets as tough as it is, it is important that the flight booking software you choose to use has the administrative features you’ll need to properly manage your business. You’ll want to be able to quickly and easily adjust a product’s selling price and include value add offers to make sure you are always providing the best value for your customers. Quick and easy access to reporting tools will help you easily track your business can help identify areas for improvement or potential new opportunities. The ability to quickly and easily extend the reach of your booking engine so it can be used by affiliated agents and websites may also be something for you to consider.

It is best to start with a review of your current business processes and look for areas for improvement and opportunity. Your flight booking software should be easy to use, help you increase your revenues while reducing the time and effort required to complete a transaction. Finding an airline reservation system with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you open up new horizons for your business can be just as important.

Flight Booking Software Should Help Your Business Compete

flight-booking-software

It is tough for any size agency to compete with the large online travel agencies buying power with the airlines today, but there are tools available today that can help level the playing field. Choosing the right flight booking software is one way of getting your business online and helping you start to compete effectively. The ultimate goal being to provide your clients with a unique online booking solution that results in operational efficiencies and reduces the overall cost of making a booking for all parties involved.

With ever changing airline schedules and airfare wars, an airline reservation system needs to provide Live access to airline content to be truly sure the most up to date availability and pricing is used. Some air booking engines even offer the ability to allow users to simultaneously search multiple content sources, saving valuable time when searching for the best airfare for a specific itinerary.

With so many suppliers offering so many different deals, keeping track of price adjustments and promoting special offers can be a full-time job for many travel website owners. It is almost impossible to keep pace with changing airfares and the multitude of special promotions that are available simultaneously. Today’s travel booking solution must provide the capability to quickly adjust a selling price and advertise value add offerings included right in the availability display.

The right airline reservation system can help simplify the process with a powerful business Rule features that allow business owners to easily adjust a product’s selling price, include value add offers in the availability display and more while supporting both B2B and B2C channels. In addition to the basic business rule functions such as marking up or discounting an airfare, some solutions incorporate custom rule types that even define additional filters to determine which type of booking or selling channel a specific business rule should apply to. Some include filters to define a Rule by affiliate, supplier, departure, destination and more.

You’ll want your airline reservation system to include revenue management Tools with the ability to mark up or mark down a product’s selling price by airline, itinerary, class of service, dates and more. Some of the more advanced flight booking software includes features like the ability to set up automatic emails to Customers’ and /or Agents advising them that a payment is due.

Reporting capabilities should not only include basic booking statistics but also search statistics to determine what customers may be looking for when searching on your website, but not finding with the airline reservation system you are providing. This type of information can be potentially valuable when negotiating private airfares and commissions with suppliers or defining price adjustments to be included in the air booking engine display.

Flight booking software should provide with the tools needed to manage a business and provide operational efficiencies that increase sales and reduced costs. It should be easy to use for both agents and customers and provide live access to airline content. Finding the right online booking solution can be an important decision for your travel business and finding the right technology partner can be even more important.

How Booking A Flight Has Changed

how-booking-a-flight-has-changed

Gone are the days when making a flight reservation was a time consuming and complex process.

Today just about anyone can book a flight quickly and easily using an online airline reservation system. The major airlines launched the first generation of flight booking software many years ago in an effort to automate bookings as their flight networks and number of bookings grew at an amazing pace.

Flight booking software has been around for decades and initially these internal airline systems were used by airline reservation staff to confirm bookings across their flight network. It was not long before the airlines began offering Travel Agents their own version of these systems for them to use as oppose to wasting time and resources calling the airline reservation center.

Today’s online air booking engines are a result of years of technological evolution and have helped lead the online revolution in selling travel. Whether consumers use an airline website or one of the many online booking tools provided by travel agents, today’s airline passenger is just a few clicks away from having their air travel arrangements confirmed.

Today’s online booking engines can provide the tools for any size agency’s website to compete with even the major online travel players. There are a countless number of online travel solutions available in the market today and choosing the right airline reservation system for your travel business can be critical decision. You need to identify what type of travel and how your clients prefer to book and decide what content you’ll need access to.

Online booking engines for travel agents are designed to help travel agencies reduce their overall administrative costs while expanding their customer base and increasing revenues. Today’s traveler research and book flights using a variety of devices, including their mobile phone or tablet. The increasing popularity of the air mobile app has been driven by a population that is always on the move and prefers not to carry their laptop with them. All they need to do today is to download an air booking mobile app on their cell phone and log-in. The features of an air mobile app can easily enable any travel business to cater to their clientele on the move.

An easy to use online booking engine allows agents to be trained quickly and has them selling faster. Some of the travel booking software available today can provide robust revenue management and reporting tools that give an agency owner the powerful controls they need to manage their business.

The introduction of the airline reservation systems has dramatically influenced how all travel products are researched and booked today. Flexible and customizable, the today’s online travel booking engines are easily customized to support an agency’s unique brand identity and selling style.

Today’s technology options allow any size travel agency to compete with the largest OTAs while still providing the personalized service that booking with an individual professional travel agent can provide. With so much technology available, finding the right online booking engine can be a critical decision for your online business. Finding the right technology company to partner with can be even more important.