It Started with Flight Booking Software

Flight Booking Software

Today, no travel technology solution is complete without some type of flight booking software included. The airline industry was an early pioneer of automating the sale of travel and introduced the first computer reservation systems decades ago. I started my career as an airline reservation agent and remember attending weeks of training to learn how to use the first in-house computerized reservation systems. Gone were the days when we would scramble around the reservation center to find the actual “Book” that kept track of the customers booked on a certain flight. The “Book” was replaced by clunky green screen monitors connected to a massive Computer Reservation Systems also known as the CRS. We were required to memorize cryptic formats to check schedule availability, pricing and to complete a reservation. While many complained about the time and effort it took to learn how to use the new flight booking systems, it wasn’t long before everyone saw just how much more efficient it was compared to using the old reservation books.

These airline reservation systems continued to evolve, adding updated flight information and other services to assist customers and travel agents. Airlines quickly discovered the benefit of expanding the access to these systems to their best travel agent customers, providing them instant access to availability and pricing as well as the ability to book flights for their customers.

These early centralized computer reservation systems began to add more features and additional travel components such as hotels and car rentals and eventually evolved into early versions of the first generation of Global Distribution Systems or GDSs. These computer reservation systems were deployed in travel agency offices worldwide and became critical for both airlines looking to increase the distribution of their product as well as the travel agents looking to serve their customers more efficiently.

It wasn’t long before the internet revolution exploded and suddenly consumers were shopping and purchasing just about everything online. As these online travel technology solutions became more widely used, many travel agents identified the need for online travel technology solutions that automate processes and are easily customized to support their own unique brand identity. Today’s travel agent needs both a Business to Business (B2B) application as well as a Business to Consumer (B2C) application that automate processes and increase revenues while reducing the time and effort it takes a travel agent or consumer to complete a transaction.

Travel Agents need to be able to quickly adjust a product’s selling price or include special offers right in the availability display. Flight booking software needs to have the flexibility to define a business rule to a specific market, travel or booking dates, suppliers and more. Applications should be designed to meet the unique requirements of Global Marketplaces and easily handle multiple currencies as well as multiple languages.

Early adoption of automation combined with the fact that a flight reservation is often the starting point when making travel plans, make flight booking software a key component for most travel technology solutions. Finding a travel technology solution with the right combination of options for your business can be critical to the success of your travel business. Finding a technology partner with solutions to help you easily and cost effectively reach today’s mobile consumer where and how they shop for travel can be just as important.

Is All Flight Booking Software The Same?

Flight Booking Software

While much of the flight booking software available in the market today appears the same on the surface, there can be huge differences hidden in the flexibility and tools some provide that can give you an edge over the competition. When evaluating any travel booking software, you need to consider if it provides your business the tools it needs to succeed in today’s highly competitive marketplace. Your business needs to be prepared for battle and have the right weapons and battle plan in place to win.

Your online booking engine can be your own “Trojan Horse” in this regard and help you increase your revenues, gain new customers and expand your business into new markets before your competition realizes what you’re up to. A little research will help you find an application that provides the administrative tools you need to manage your business the way you want. The flight booking software you choose should be a flexible & fully scalable application that easily grows with your business while maintaining your unique brand identity.

It’s no secret that today’s traveler shops and purchases travel using a variety of methods and tools. Some may still call or visit their travel agent while others may choose to shop online using their laptop or even their mobile device. You’ll need an application built using responsive technology that automatically adjusts the user screens to fit the type of device being used to capture today’s mobile consumer.

Your travel booking engine needs to provide both “business to business” (B2B) as well as “business to consumer” (B2C) interfaces. You may even want to consider an application that allows you to extend your reach to affiliate agency websites via a “business to business to consumer” (B2B2C) interface. Make sure the booking engine you choose provides you the ability to extend your reach the way you require.

You’ll want an application with easy to use administrative tools that allow you to quickly manage your business. For example, look for an application with an administration section that gives you the control to quickly define preset business rules to adjust a product’s selling price or include value add offers right in the availability screen. This helps ensure you always offer your customers the best value. Business rules should even provide the flexibility to have your agents, affiliated agencies and websites following a unique set of business rules that you predefine specifically for each.

If you partner with another agency or use air consolidators, you’ll want flight booking software that allows you to automatically simultaneously search multiple sources to make sure you are always offering your clients the best airfare available.

An online booking engine should result in operational efficiency and reduced costs for your business while helping you gain new customers and expand your business into new markets. The application you choose should be a flexible & fully scalable application that will help your business easily grow while protecting your own brand identity. Finding a travel booking engine with the right combination of flexibility and features can be critical to the success of any travel business. Finding the right technology partner to work with is an important first step.

Open Up New Horizons

Flight booking.png

The advancements in air travel over the past 50 years have changed the world. The popularity of Airline travel has exploded as more and more people travel and are exposed to different cultures. It seems like the more someone travels, the more likely they are to understand and appreciate what different cultures can offer. Air travel opens up new horizons for individuals and creates a better understanding of what different cultures have to offer. A good travel experience is the best way for people from different cultures to embrace one another, making the world a better place for everyone in the process.

Early versions of the airline reservation system were the first tools used by travel agents to make flight arrangements during a period when the travel industry was experiencing explosive growth. Today’s flight booking software can not only help book a flight but it can also assign a passenger’s seat, select their meal preference and even track a passenger’s frequent flyer mileage. Just as air travel can open up new horizons for any human, many of the advanced online booking engines available in the market today can open up new horizons for your travel business.

The introduction and rapid adoption of the internet as a marketplace selling just about anything has certainly opened up new horizons for those selling travel. Retailers now have the ability to promote and sell their products and services online anytime during the day, regardless of what day of the week it is. With one of every three adults being what is referred to as “Millennials” by the year 2020, your airline reservation system must be designed to provide the flexibility to serve these consumers how and when they choose. This is generation grew up connected online and they are the largest users of social media and mobile technology by far today. As a result, today’s travel software must be mobile ready and designed to provide the flexibility to serve consumers how and when they choose.

With competition selling airline tickets as tough as it is, it is important that the flight booking software you choose to use has the administrative features you’ll need to properly manage your business. You’ll want to be able to quickly and easily adjust a product’s selling price and include value add offers to make sure you are always providing the best value for your customers. Quick and easy access to reporting tools will help you easily track your business can help identify areas for improvement or potential new opportunities. The ability to quickly and easily extend the reach of your booking engine so it can be used by affiliated agents and websites may also be something for you to consider.

It is best to start with a review of your current business processes and look for areas for improvement and opportunity. Your flight booking software should be easy to use, help you increase your revenues while reducing the time and effort required to complete a transaction. Finding an airline reservation system with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you open up new horizons for your business can be just as important.

Flight Booking Software Should Help Your Business Compete

flight-booking-software

It is tough for any size agency to compete with the large online travel agencies buying power with the airlines today, but there are tools available today that can help level the playing field. Choosing the right flight booking software is one way of getting your business online and helping you start to compete effectively. The ultimate goal being to provide your clients with a unique online booking solution that results in operational efficiencies and reduces the overall cost of making a booking for all parties involved.

With ever changing airline schedules and airfare wars, an airline reservation system needs to provide Live access to airline content to be truly sure the most up to date availability and pricing is used. Some air booking engines even offer the ability to allow users to simultaneously search multiple content sources, saving valuable time when searching for the best airfare for a specific itinerary.

With so many suppliers offering so many different deals, keeping track of price adjustments and promoting special offers can be a full-time job for many travel website owners. It is almost impossible to keep pace with changing airfares and the multitude of special promotions that are available simultaneously. Today’s travel booking solution must provide the capability to quickly adjust a selling price and advertise value add offerings included right in the availability display.

The right airline reservation system can help simplify the process with a powerful business Rule features that allow business owners to easily adjust a product’s selling price, include value add offers in the availability display and more while supporting both B2B and B2C channels. In addition to the basic business rule functions such as marking up or discounting an airfare, some solutions incorporate custom rule types that even define additional filters to determine which type of booking or selling channel a specific business rule should apply to. Some include filters to define a Rule by affiliate, supplier, departure, destination and more.

You’ll want your airline reservation system to include revenue management Tools with the ability to mark up or mark down a product’s selling price by airline, itinerary, class of service, dates and more. Some of the more advanced flight booking software includes features like the ability to set up automatic emails to Customers’ and /or Agents advising them that a payment is due.

Reporting capabilities should not only include basic booking statistics but also search statistics to determine what customers may be looking for when searching on your website, but not finding with the airline reservation system you are providing. This type of information can be potentially valuable when negotiating private airfares and commissions with suppliers or defining price adjustments to be included in the air booking engine display.

Flight booking software should provide with the tools needed to manage a business and provide operational efficiencies that increase sales and reduced costs. It should be easy to use for both agents and customers and provide live access to airline content. Finding the right online booking solution can be an important decision for your travel business and finding the right technology partner can be even more important.

How Booking A Flight Has Changed

how-booking-a-flight-has-changed

Gone are the days when making a flight reservation was a time consuming and complex process.

Today just about anyone can book a flight quickly and easily using an online airline reservation system. The major airlines launched the first generation of flight booking software many years ago in an effort to automate bookings as their flight networks and number of bookings grew at an amazing pace.

Flight booking software has been around for decades and initially these internal airline systems were used by airline reservation staff to confirm bookings across their flight network. It was not long before the airlines began offering Travel Agents their own version of these systems for them to use as oppose to wasting time and resources calling the airline reservation center.

Today’s online air booking engines are a result of years of technological evolution and have helped lead the online revolution in selling travel. Whether consumers use an airline website or one of the many online booking tools provided by travel agents, today’s airline passenger is just a few clicks away from having their air travel arrangements confirmed.

Today’s online booking engines can provide the tools for any size agency’s website to compete with even the major online travel players. There are a countless number of online travel solutions available in the market today and choosing the right airline reservation system for your travel business can be critical decision. You need to identify what type of travel and how your clients prefer to book and decide what content you’ll need access to.

Online booking engines for travel agents are designed to help travel agencies reduce their overall administrative costs while expanding their customer base and increasing revenues. Today’s traveler research and book flights using a variety of devices, including their mobile phone or tablet. The increasing popularity of the air mobile app has been driven by a population that is always on the move and prefers not to carry their laptop with them. All they need to do today is to download an air booking mobile app on their cell phone and log-in. The features of an air mobile app can easily enable any travel business to cater to their clientele on the move.

An easy to use online booking engine allows agents to be trained quickly and has them selling faster. Some of the travel booking software available today can provide robust revenue management and reporting tools that give an agency owner the powerful controls they need to manage their business.

The introduction of the airline reservation systems has dramatically influenced how all travel products are researched and booked today. Flexible and customizable, the today’s online travel booking engines are easily customized to support an agency’s unique brand identity and selling style.

Today’s technology options allow any size travel agency to compete with the largest OTAs while still providing the personalized service that booking with an individual professional travel agent can provide. With so much technology available, finding the right online booking engine can be a critical decision for your online business. Finding the right technology company to partner with can be even more important.

The Flight Booking Software Evolution Revolution

The flight reservation system has been around for decades, started many years ago by the major airlines in an effort to automate bookings as their flight networks and number of bookings grew at an amazing pace. Initially these internal systems were used by airline reservation staff to confirm bookings across their vast flight networks, but it was not long before the airlines began offering Travel Agents their own version of these systems. Today’s online air booking engines are a result of years of technological evolution and have helped lead the online revolution in selling travel. Today’s online booking engines can provide the tools for any size agency’s website to compete with even the major online players.

There are a countless number of online travel solutions available in the market today and choosing the right air booking engine for your travel business can be critical decision. You need to identify what type of travel and how your clients prefer to book and decide what content you’ll need access to.

You’ll also need to consider any alliances or preferred relationships you have with suppliers or other travel agents. Over the years, many travel agencies have been forced to consolidate with another agency or form a closer working relationship with other individual agencies or large Consortia. The ability to expand distribution of an agency’s airfares to affiliated agencies quickly and easily is an important tool for many air consolidators in the market today. Most agency owners still want to maintain their own unique company brand with their customers however, so the ability to easily expand the access of your flight reservation system to affiliated agencies while maintaining their individual brand identity can be crucial.

With so many airfares and so many agencies forming alliances, the ability for flight booking software to simultaneously search multiple content sources for the best airfare is a critical advantage for many. In today’s competitive market, agency owners need the flexibility to control a products selling price and maintain their competitive edge. Today’s travel agency flight reservation system sallow for the selling price to be adjusted based on a wide range of criteria including travel or booking dates, supplier or class of service booked and even based on the distribution channel that the booking is made.

Applications have even kept pace with the consumer trend to use mobile devices to research and book airline tickets. There are Air Mobile Apps available for those travel agencies looking for a dedicated app for their individual agency brand. For those who are simply looking to make their website and associated online booking tools “mobile friendly”, there is flight booking software available that can automatically adjust the screen size and layout of an air booking engine based on the type of device being used.

The time you invest in identifying your product requirements and researching the different options available to you will be time well spent. With technology advancing as quickly as it is, maybe it is time to consider whether your travel technology needs to join the travel booking software evolution revolution.

In this article author writes about Odysseus Solutions. Today’s travel agency flight reservation system sallow for the selling price to be adjusted based on a wide range of criteria including travel or booking dates, supplier or class of service booked.

Do You Have The Right Airline Booking Engine?

The travel industry has been experiencing explosive growth in online sales over the past decade which has made choosing the right online booking engine a critical decision for any travel business. And with online airline ticketsales increasing every year, having the right airline booking engine is more important than ever. Flight booking software can serve as B2B, B2C and B2B2C applications that will automate processes, increase an agency’s revenues and reduce time and effort required to complete an airline booking. Applications should be easy to use Easy to Use for travel agents and consumers alike.

Most travel agents look for an online booking engine that allows for the headers, footers and style sheets to be customized to maintain their uniquebrand identity and provide a seamless online experience for their customers. Complete private label versions are also available for those looking to customize the complete layout of the flight reservation system to match their own specific requirements. There are even state of the art Air Mobile Apps available that allow any agency to expand the reach of their travel booking engine to hand held devices. The mostadvanced online booking applications utilize responsive technology to provide greater support of various mobile and tablet screen sizes so customers can easily view and navigate through the booking process regardless of the device they are using.

Many airline booking engines provide “live” connectivity with airlines to be sure the latest pricing and availability is used. Some airline booking softwareeven has the ability to simultaneously search multiple content sources for the best price, allowing our clients to combine their own content with content from one or more sources.

The revenue management tools that booking software includes is an important factor that can vary greatly. Most include the ability to simply adjust a products selling price, but it is the level of flexibility in setting up these business rules where systems can vary tremendously. Most have the ability to mark up or mark down a product’s selling price by airline, but some go much further to include itinerary, class of service, dates and much more.

Reporting capabilities are also an important factor to track your business and help you make adjustments along the way. Who are your top producers? What are the top origin and destination city pairs your customers are searching for? Do you have what your customers are looking for? Some applications include robust reporting capabilities that not only allow you to track your bookings, but some even include search statistics that will quickly and easily let you know what clients are searching for on your website. This can be valuable information to consider when reviewing any negotiated fare agreements with airlines.

With so many options available in the market today, it is important to choose the travel booking solution that is right for your business. So best for you to do some research and find the right airline booking engine for your business. You will be glad you did.