Booking Travel Often Starts With An Airline Reservation System

Booking Travel Often Starts With An Airline Reservation System

A flight reservation system is core to any travel booking engine. A significant portion of trips booked today, whether for business, vacation or visiting friends and family, start with a reserving a flight itinerary. The airlines were early pioneers in the travel industry and the technology used to distribute their products as their networks and sales volume grew. The airline reservation system is an integral part of any air carrier’s technology infrastructure and most of the time integrated with other internal systems used to operate the airline. Everything from corporate accounting systems that track ticket sales and usage to complex ticketing and departure control systems that require the integration of important passenger information to operate smoothly. Even your checked baggage is monitored throughout your journey by tracking systems that are tied to your airline reservation.

As technology has advanced over the years, airlines have consistently adapted and enhanced their internal systems to take advantage of improved efficiencies and the associated cost savings. This has allowed them to process more passengers quicker and easier than ever before while providing improved service to their customers. The major airlines extended the “reach” of their flight reservation system initially to Travel Agents via applications which evolved into today’s Global Distribution Systems (GDSs) and eventually directly with consumers via airline company websites on the internet.

These systems can also help your travel business increase sales and provide better service to your customers. An airline reservation system can provide the most up to date flight schedules, pricing and availability which is why a “live” connection with them is so important in today’s fast pace world. And with so many special deals out there, you may want your travel booking engine to simultaneously search more than one source for a specific airline itinerary to ensure you are offering your customers the best deal available.

The booking engine you use should be integrated with a flight reservation system that includes access services and amenities such as interactive seat maps for advanced seat selection as well as requesting special services or onboard meals for some passengers. It needs to be able to transmit information like customer loyalty program IDs and special service requests. The online booking engine you choose should have as many of the features and services that are offered when using an airline’s website.

Today’s online booking engine needs to provide the ability to easily adapt to constant changes in the marketplace. The ability to easily make price adjustments and include value add offers right in the availability display are critical for your business to remain competitive. Look for an application with a Business Rules feature that allows you to predefine price adjustments based on a wide range of criteria including the date the reservation is booked, the dates of travel, the airline flight number and even the type of airfare used. Lastly, you may want to consider an airline reservation system that includes reporting tools to track your business.

Finding an online booking engine with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today’s mobile consumer where and how they shop for travel can be just as important.


Increase Sales with a Mobile Booking Engine

Increase Sales with a Mobile Booking Engine

It should come as no surprise that nearly every facet of the travel industry continues to focus on adding marketing and sales resources to their e-commerce solutions. As more and more people rely on the internet for purchasing just about everything from retail merchandise to personal services, consumers are turning to the internet to research and book flights, hotels and even cruise vacations online. Unfortunately many travel companies have had challenges developing an easy to use mobile booking engine that can be accessed using the variety of today’s mobile devices. Many in the travel business continue to use booking applications that were built using legacy technology, which typically doesn’t permit them to simply add new content or make minor changes to their User Interface.

The architecture of these old Legacy systems are built on are typically not at all like that used for today’s flexible applications. The business rules and policies defined for many Legacy systems are often hardcoded and use predefined, inflexible process flows which make any customization or adaptation with Internet-based applications difficult or sometimes just impossible. And if the amount work required isn’t enough of a deterrent, companies ready to make the investment to upgrade have found it increasingly difficult to find developers willing or able to work with applications that are written in languages which are no longer widely used in today’s technology. As a result, the Internet revolution and explosion of online commerce has frequently been the driving force behind a company’s decision to switch away from a legacy system.

Travel businesses have been quick to learn that moving sales to E-commerce saves them time and money. An online booking engine is typically the most cost effective way to serve customers today and the innovative technology available helps software solution providers design and develop flexible & fully scalable applications that easily grow with any size business. Some even provide the ability to customize the application to maintain a company’s own unique brand identity.

To serve today’s growing number of consumers using their mobile device to purchase travel products, many companies are building a mobile booking engine. Now, regardless of the type of device a customer uses to access a travel website, applications are available that can automatically adjust the screen layout based on the type of device being used. For those looking to have a dedicated mobile booking App, there are several travel technology companies that can design and develop a custom mobile App for your business. Some offer mobile ready applications as part of their existing Booking Engine while some will develop them independently. Either approach offers consumers the ease and mobility of using a smart phone or tablet.

Finding a mobile booking engine with the right combination of options for your customer can be a critical decision for your business. Finding a technology partner that will help you reach today’s mobile consumer where and how they shop for travel can be just as important.

Flight Reservation System to Compete in Travel Business

Flight Reservation System to Compete in Online Travel Business

The flight reservation system was originally developed by the airlines decades ago in an attempt to automate processes and reduce the time and effort that was required to complete a reservation for a flight. These systems evolved over the years becoming the huge Global Distribution Systems or GDSs that many of today’s online booking engines use for live connectivity to hundreds of airlines worldwide. These massive systems aggregate content and provide live connections with literally hundreds of airlines and provide access to them all through a single interface.

Many of today’s online booking engines integrate with the GDSs to access airline content using an agency’s specific ID and then customize the headers, footers and style sheets to provide a seamless online experience for users. Complete private label versions are also supported where an agency can change the complete layout to meet their specific requirements. There’s even a flight reservation system with the ability to simultaneously search multiple content sources for the best price using live access to airline content to be sure the most up to date availability and pricing is used.

These online booking engines also provide the Revenue management tools needed to manage your business, including the ability to mark up or mark down a product’s selling price by supplier, itinerary, class of service, dates and more. Whether your customers prefer to book their travel arrangements directly with a travel agent (B2B) -or- they prefer to shop and book online (B2C), an air booking engine provides the ability to service them quickly and easily. Some even support Multiple Selling Channels which can be easily managed using a single application. Ready to help any size business grow, today’s online booking engine is designed to easily set up additional users and affiliated websites and many even have an optional mobile app for the flight reservation system.

The most flexible online reservation engines utilize responsive technology to provide greater support of various mobile and tablet screen sizes so customers can easily view and navigate through the booking process regardless of what device they are using. And for those looking to control the user interface of their online booking engine, an Air XML can provide the capability for a Client to host all User interfaces on their own server while using the core booking engine for business logic and live Pricing, Availability & Booking.

The best online booking engines are is designed to meet the unique requirements of Global Marketplaces and can easily handle multiple currencies as well as multiple languages. They use “state of the art” technology” that helps them design, develop and deliver flexible & fully scalable online reservation engines that can easily grow with your business while maintaining your unique identity.

So whether your clients are looking to book an airline ticket, reserve a hotel room or even plan that perfect cruise vacation, an online booking engine can help you serve them quicker and easier. Finding the right flight reservation system for your online travel business will play an important role in determining the success of your online booking engine. Finding the right technology partner may be even more important.

Mobile Booking Engine – Seamless Approach to Serve The Clients

Mobile Booking Engine - Seamless Approach to Serve The Clients

Today’s mobile phones are not just used for phone calls, they are used to perform a wide variety of everyday tasks. Smart phones are packed with features that include more than the ability to listen to music or take a picture using the built-in camera. Today’s mobile devices can check email, access social media, perform online banking transactions and even get driving directions. The old flip phone from 20 years ago has been replaced with a powerful handheld computer that can do almost anything. And the online revolution over the past decade has helped pave the way for retailers to quickly expand their online retail presence to include these sophisticated handheld mobile devices.

As the processing capabilities of handheld devices improved, we began to see what some refer to as the App explosion. The term “app” was derived by shortening of the term “software application” when designed to specifically run on mobile devices like a smart phone or tablet. Most devices sold today come with pre-installed software such as web browsers for internet access including calendars and email as well as map programs for directions and even apps to purchase music or videos. Travel companies were quick to recognize the potential benefits of mobile technology and have embraced it as part of their product distribution plan. There’s a mobile app for almost everything today and the popularity of the mobile booking engine is changing the way consumers research and book flights.

As a result, online travel agencies began to quickly develop air mobile apps that take advantage of all the benefits an online booking engine offers combined with the ease and mobility of using a smart phone to book a flight. A mobile booking engine is a great way for any travel agent to serve their clients “on the go” or reach a new generation of travelers who exclusively use their smart phones and tablets to research and book their travel.

Travel agency online booking engines with optional air booking mobile apps use cutting edge mobile technology integrated with the most innovative online booking engines available in the market today. Many are designed to support a client’s own unique “Look & Feel” with the headers, footers and style sheets customized for each client to provide a seamless online experience for their customers. Complete private label versions are also available where clients can change the complete layout of their online booking solution.

A mobile booking engine should be designed to automate processes, increase revenues and reduce the time and effort required to complete an online transaction. It can quickly extend the reach of any online travel agency and Live access to airline content is provided to be sure the most up to date availability and pricing is used. A travel agency’s online booking engine should be flexible as well as scalable and so should their technology partner. Finding the right mobile booking engine for your online travel business will play an important role in determining your online success. Finding the right technology partner may be even more important.

Find The Right Hotel to Fulfill Your Needs with Hotel Booking Engine

Find The Right Hotel to Fulfill Your Needs with Hotel Booking Engine

Whether you are travelling for business or pleasure, one of the most important aspects of your travel arrangements will be your hotel accommodations. Unless you know the exact hotel property you want to stay at, this is one part of your travel arrangements when booking with an experienced travel agent can really work in your favor. Many Travel agents know the different hotel properties within a given city and can recommend the right hotel to meet your needs. Some travel agents may have access to special offers or deals and in many cases can get you that special VIP treatment that will make your stay so much more enjoyable. Many of today’s travel agency websites include a hotel booking engine option, allowing their customers to take advantage of all the benefits that booking with a travel agent combined with the ease and accessibility of a using a fully mobile online hotel reservation system.

Savvy travelers recognize that booking with a travel agent may be the key to getting a special rate on a hotel room and possible room upgrade or that special V.I.P. treatment during their stay. The right online hotel booking engine can help your travel agency automate processes, increase revenues and reduce time and effort required for your customers to complete a hotel booking. There are several ways to access hotel content including Global Distribution Systems (aka: GDSs) as well as large hotel aggregators with hotel reservation system interfaces of their own. Finding the content source that is right for your business is an important first step.

Distinguishing your business from the other online travel websites and maintaining your individual brand identity is another consideration. Today’s online booking engines can provide a seamless online experience for customers by using your company header, footer and even colors and fonts to protect your brand identity. Complete private label versions are also supported where the layout can be changed to meet a client’s specific requirements.

Booking with a travel agent is easy when using an online hotel booking engine designed with the capability to search rates and availability at multiple properties in a given location. Detailed hotel and room pictures as well as descriptions of services and amenities are all important pieces of information to include to help decide which is the best hotel selection for a specific customer.

A flexible, online hotel reservation system can allow any size travel agent to compete with the largest online travel agencies while still providing customers the personalized service that booking with a travel agent can offer. Booking with a travel agent makes more sense than ever before and finding one that uses an online booking engine that allows customers to research and book the right hotel room quickly and securely is the key to success.

Whether your customer books directly with a travel agent -or- they prefer to shop and book online using your website, making online hotel bookings easy will allow your travel business to serve them quickly and easily. Finding the right travel technology solution for your travel business is important, finding the right technology partner can be even more important.

Online Booking Engines Need To Be Mobile Ready

Online Booking Engines Need To Be Mobile Ready

It’s no secret that today’s consumer uses their smart phone for just about everything and it’s estimated that within the next two years there will be over 8 billion handheld, mobile ready devices in use globally. The availability of mobile applications has undoubtedly helped transform the frequency and manner these devices are used. The variety of different mobile ready technology, app stores and high speed internet connections available today have only helped increase consumer use of mobile devices. Whether making their own travel arrangements or purchasing groceries, it seems like consumers can and do buy just about anything online today.

The move to mobile by consumers is forcing many companies to consider a mobile strategy for their business while maintaining their traditional brick & mortar operation and online business via their website. However, there are different ways to approach developing a mobile web presence to consider. Some choose to use responsive technology when designing their mobile booking engine, while others may decide to use a dedicated Mobile App for their business.

There are several factors to consider when evaluating whether to use mobile ready responsive technology verses a dedicated mobile App. Websites are often designed to be used on large screens that are found on laptop computers and many do not consider how the application will appear to a consumer using a mobile device. Traditional website applications can be difficult to read or navigate through and requiring a consumer to zoom in or resize their screen to use the application. One solution for companies looking for a mobile booking engine is a mobile ready website connected to an online booking engine that is built using innovative responsive technology that automatically adjusts the screen size and layout to fit the type of device being used.

Dedicated mobile Apps are also becoming more popular, allowing an application to be accessed by any device with a web browser. The benefits of a dedicated mobile App can be more than just combining the power and versatility of an online booking engine with the ease and accessibility of a handheld device.

Some of the advantages of using Responsive technology when designing your website include a single application built to run across all devices, regardless of screen size. This can reduce maintenance costs by avoiding the need to maintain several versions of an application while providing a better user experience for your customers. For instance, destination maps may be a critical tool when using a hotel booking engine to research and book a hotel room. These destination map applications are usually image heavy and may require zooming in or resizing the screen. This is another good example of why you should consider a hotel booking engine that built using innovative responsive technology.

To create the best user experience possible, you need to consider that today’s consumer may start researching their travel arrangements using a handheld device but complete their purchase online using a tablet or laptop. Differences in these two approaches provide each with inherent advantages as well as disadvantages. The key to success is finding a technology partner with the solutions that best fit your business.

Driving Efficiencies Through Innovation

Driving Efficiencies Through Innovation

The innovative technology that is available today has made us all more efficient in so many ways. Smart phones allow us to have telephone conversations from just about anywhere and we are all just a few clicks away from checking our email or social media. Not sure how to get somewhere? Check your smart phone for directions. And today you can purchase just about anything right from your phone as retailers become increasingly focused on mobile ready technology.

There’s a wide range travel technology available today depending upon your specific needs. Everything from easy to use “out of the box” solutions for those just getting started to unique custom business solutions designed to specifically meet the needs of your business are available. There are even “out of the box:” solutions that can be easily customized to support your own unique brand identity. These solutions can be valuable features for online travel agencies looking to build and protect their brand.

In today’s mobile world, travel technology solutions need to have a User experience designed to maximize sales while making the research and booking of travel arrangements easy. Efficiencies in the way that a travel agent interacts with their customers can help save the time it takes them to create a travel related booking and increase an agent’s overall sales volume. For example, having the right special offers in place and being able to quickly identify them right in the availability display can be just as important as the ability to easily adjust a product selling price in today’s competitive online environment. Many of today’s online booking engines include powerful business rules features that allow business owners the flexibility to easily pre-define price adjustments and “value add” offers using wide variety of filters including type of service, supplier, travel dates and booking channel to name just a few.

Travel technology should provide your business access to all booking channels. This includes traditional business-to-business (B2B) as well as business-to-consumer (B2C) and even business-to-business-to-consumer (B2B2C). For those looking to expand their sales network to include home based agents, the ability to extend the use of the online booking engine to these groups will allow you to expand the reach of your sales network. Mobile ready applications are another key feature to look for.

Innovative travel technology solutions that quickly and easily combine travel components such as Cruise + Air + Hotel together to create Custom Packages have become increasingly important as travel agents look to create unique packaged offers to their consumers. The Dynamic Packaging of components has also become increasingly popular with consumers looking to create their own unique packaged experience. Booking Engines which automatically offer a hotel reservation after an airline reservation is complete not only make the booking process more efficient, but can also help your travel business increase hotel bookings significantly and drive up your overall sales volume.

Finding travel technology that will have your online business driving efficiencies through innovation is important. Finding the right technology partner to help make this happen is the key to success.