Travel Technology Should be Integrated, Live and Mobile

Travel Technology Should be Integrated Live and Mobile

As competing for customers becomes increasingly competitive in any business, travel technology solutions now include features like loyalty program integration, mobile applications and secure, live connections to supplier content.

Company Loyalty programs, new technology and strategic partnerships all play an important role in today’s competitive travel and tourism industry. Loyalty programs have been used by the travel and tourism industry for years and remain an important marketing tool to retain customers for suppliers and agencies alike. A travel booking engine with Loyalty program integration can ensure your customers receive the lucrative discount offers as well as free gifts they have earned while booking with a travel agent. The Loyalty program integration with travel technology can come in the form of gift cards, travel rewards, discounts or even merchandise with the integration of an online booking engine being seamless to the end user and relatively quick to set up.

Do you know what type of special promotion or offer a supplier may offer loyal customers or whether your travel booking engine will be able to easily take advantage of these offers? A technology partner that collaborates with all the different parties involved and considers feedback from each when designing an application may be something to consider.

Travel technology solutions need to be available to customers on whatever device they choose to use. As the use of mobile devices has exploded over the past few years, an easy to use air mobile app has become an important extension of any online travel booking engine. Airline reservations were the first to gain popularity with online booking solutions, so it makes sense that an air mobile app is quickly becoming an important selling tool in today’s mobile society. While innovative responsive technology allows mobile ready travel technology solutions to automatically adjust an online booking engine’s screen size and layout based on the type of device being used.

Live access to content needs to be provided to be sure the most up to date availability and pricing is used. Your travel booking engine needs to provide live access to the type of relevant content your customers are looking for. And for those looking to expand their reach of their travel business with affiliated agents, an online booking engine needs to be able to quickly and easily add affiliated agents and websites.

But it is not just about using the latest technology, but it is also about using the technology in a way that allows your business to operate more efficiently and increase your revenues. While your technology partner may have the latest platform or development tools available, they may not have the detailed understanding of your business required to develop the best solution for you. This is where travel technology companies that collaborate with both their customers as well as travel suppliers are often able to design travel technology solutions with features that can really help a business succeed.

Finding the right travel technology solution for your online business will play an important role in determining your success. Finding the right technology partner may be even more important.

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Collaboration Developing Travel Technology is Key

Collaboration Developing Travel Technology is Key

There are so many online travel technology solutions available in the market today offering so many different product options that finding the right one for your business can often be overwhelming for many. Of course you’ll want to find a solution that accesses the content you are looking with the administrative tools you’ll need to adjust a products selling price or offer a special promotion. Most of the online travel booking engines in the market today come with these basics which can be enough to get you online. But is simply getting your business online enough in today’s crowded marketplace?

A handful of large Online Travel Agencies (OTAs) control a significant portion of the mass market where price is a main driver. These online conglomerates have amassed such “buying power” with travel suppliers that they are able to secure the lowest prices available at the highest commission rates, making them difficult to compete with on price alone. Many have made significant investment in technology and infrastructure to improve their efficiency which has secured their competitive advantage even more.

But there is hope for those looking to compete online with these giants, it’s just a matter of doing your research, developing your strategy and implementing your plan. Quite often, online sales are a driving force behind a company’s decision to change technology. Online sales can save a business both time and money making it the most cost effective method to serve today’s consumer. The innovative travel technology solutions available today allows technology providers to design and develop flexible & fully scalable applications that can easily grow with your business. Many can even provide the ability for you to customize the application templates to maintain your company’s own unique branding. And to serve today’s growing number of consumers who use their mobile device to purchase travel products as well as those that switch between devices during the research and booking process, many are choosing applications that use responsive technology that can automatically adjust the screen layout based on the type of device being used.

Experience has shown that some of the best travel technology solutions are the result of collaboration. Software Developers, Suppliers and Travel Agents all provide valuable input on how to design and develop the ultimate online travel booking engine. Each of these participants in the sales process play an important role and any technology should consider the individual needs of each. This type of collaborative effort can help ensure an online solution that automates processes and increases revenues while it reduces the time and effort required to complete a transaction.

Input and feedback from Suppliers as well as Travel Agents ensures that the technology connecting them meets each of their individual needs as well as identify areas for process improvement more efficiently. For example, Easy to Use applications designed by a specialized team working with travel agent users are able to deliver an online booking engine that reduces the amount of time required to train agents and gets them selling faster. Finding a technology solution with the right combination of options for your business can be critical and the key to the success of your online travel business. Finding a technology partner that uses a collaborative approach can be just as important.

Travel Agents Offer Value in Today’s Online Marketplace

Travel agent software

With so many travel booking engine options to book travel yourself today, many ask why use a travel agent when I can do it myself? Well consider the fact that you can spend hours online searching various websites for the best travel deals and sometimes you get good results while other times you just end up frustrated and confused by so many options.

The world of travel has become increasingly complex as more options become available that compete for today’s travel dollar. Despite so many options for consumers to book directly with an airline or hotel online, many consumers continue to use a travel agent for good reason. Today’s travel agent software provides agents with the tools they need to quickly serve their customers while reducing costs to serve them. Travel Agents are experts who know more about travel than the average consumer and have access to perks like special pricing and amenities. Today’s travel booking engine allows agents to offer clients the content they are looking for at the best price available.

But a good travel agent can offer more than just travel recommendations and perks. They understand some of the more complicated requirements associated with some foreign travel such as Passport & Visa requirements, health insurance protection and inoculation procedures. They can help you navigate these potential snares in your travel plans and prove to be a valuable resource during your trip. For example, a travel agent can help you adjust your travel arrangements due to an unexpected change in plans or an unscheduled flight interruption or cancellation.

The cost of using a travel agent can fluctuate based on where you are, but is money well spent when you consider what an agent can do for you. Travel Agents are experts in their field and the travel agent software many use allows them to save time by sorting through the surplus of information and find the right deal for you. They can research and handle every aspect of your trip, including air transportation, hotel accommodations and even ground transportation.

While it may cost money to use a travel agent, they know how to find lowest airfares and often use their connections to make sure you receive perks like free upgrades or special amenities. For example, an agent may suggest you consider using a nearby alternate airport or travel on an alternate date to save money. They may have access to a free room upgrade or special amenities because of the volume of business they send to a particular hotel. The additional charges that you might potentially save with complimentary Wi-Fi alone over a several day stay at some hotels can more than cover the cost of using a travel agent.

Travelling the world can be full of unexpected snags, but a having a good travel agent just a call away or access to their travel booking engine online is a great insurance policy to have in the event something goes wrong.

Finding travel agent software with the right combination of options for your business can be critical and the key to the success of your online travel business. Finding a technology partner with the right solutions to meet your needs can be just as important.

With so many travel booking engine options to book travel yourself today, many ask why use a travel agent when I can do it myself? Well consider the fact that you can spend hours online searching various websites for the best travel deals and sometimes you get good results while other times you just end up frustrated and confused by so many options.

The world of travel has become increasingly complex as more options become available that compete for today’s travel dollar. Despite so many options for consumers to book directly with an airline or hotel online, many consumers continue to use a travel agent for good reason. Today’s travel agent software provides agents with the tools they need to quickly serve their customers while reducing costs to serve them. Travel Agents are experts who know more about travel than the average consumer and have access to perks like special pricing and amenities. Today’s travel booking engine allows agents to offer clients the content they are looking for at the best price available.

But a good travel agent can offer more than just travel recommendations and perks. They understand some of the more complicated requirements associated with some foreign travel such as Passport & Visa requirements, health insurance protection and inoculation procedures. They can help you navigate these potential snares in your travel plans and prove to be a valuable resource during your trip. For example, a travel agent can help you adjust your travel arrangements due to an unexpected change in plans or an unscheduled flight interruption or cancellation.

The cost of using a travel agent can fluctuate based on where you are, but is money well spent when you consider what an agent can do for you. Travel Agents are experts in their field and the travel agent software many use allows them to save time by sorting through the surplus of information and find the right deal for you. They can research and handle every aspect of your trip, including air transportation, hotel accommodations and even ground transportation.

While it may cost money to use a travel agent, they know how to find lowest airfares and often use their connections to make sure you receive perks like free upgrades or special amenities. For example, an agent may suggest you consider using a nearby alternate airport or travel on an alternate date to save money. They may have access to a free room upgrade or special amenities because of the volume of business they send to a particular hotel. The additional charges that you might potentially save with complimentary Wi-Fi alone over a several day stay at some hotels can more than cover the cost of using a travel agent.

Travelling the world can be full of unexpected snags, but a having a good travel agent just a call away or access to their travel booking engine online is a great insurance policy to have in the event something goes wrong.

Finding travel agent software with the right combination of options for your business can be critical and the key to the success of your online travel business. Finding a technology partner with the right solutions to meet your needs can be just as important.

Travel Technology Solutions Can Help Your Business Grow!

Travel Technology Solutions Can Help Your Business Grow

Travel technology continues to evolve at lightning speed and has significantly impacted the way that Suppliers as well as Travel Agents attract and interact with customers. In today’s world, travel technology solutions are a key element to the success of any travel business whether a small to medium size traditional retail agency or one of the large online travel agencies (OTAs) that dominant today’s online travel market.

Many “out of the box” solutions do not have the flexibility needed and are too generic for many businesses. A custom built application can be expensive to develop and maintain putting them “out of reach” for most except for the largest companies. When considering online travel booking engines, look for one that automates processes, has the business rule features you need and is easily customized to support your unique brand identity.

When trying to reach a limited amount of targeted customers, the traditional method of face-to-face meeting at a retail travel agency location or speaking with an agency call center is usually enough and in some cases can help strengthen the relationship an agency has with their customer. A good travel agent does more than just “take travel orders”, they are a resource that can assist with making the right choices for a trip and can often provide access to special deals and amenities. They can help today’s traveler avoid making a disastrous mistake with their travel arrangements and can often help make them feel like a VIP during their trip.

Whether your customers shop online or through a retail travel agency, travel technology plays an important role in their interaction with your business. The best applications provide both Business to Business (B2B) capabilities for retail travel agents and call centers as well as Business to Consumer (B2C) to serve those customers shopping online. But there is more to selling travel on line than having a website, there are travel technology solutions available today that are built using responsive technology. These mobile ready applications automatically adjust their display based on the type of device being used. A critical feature to reach the growing number of consumers addicted their mobile devices.

The right technology solution also plays an important role in setting a business up for future expansion. Whether that be through organic growth, reaching out to a new ethnic markets or expanding into a new geographic region, your travel technology needs to be ready to expand with your business.

Look for applications that are designed to meet the unique requirements of Global Marketplaces and can easily handle multiple currencies as well as multiple languages. However, going global involves a lot more than language or currency since each market can have it’s own requirements and set of local supplier content that is critical to success there. You’ll want to find a global application that has worked closely with customers and suppliers to localize the product including access to that specific local content critical to the market.

Finding travel technology with the right combination of options for your business can be critical to the success of your travel business. Finding a technology partner with solutions to help you reach today’s mobile consumer where and how they shop for travel can be just as important.

Odysseus And The Trojan Horse

Odysseus Solutions

The term Odysseus comes from Greek mythology about the Trojan War between the Greeks and the people of Troy. When the Greeks reached Troy and the Trojan War started, Odysseus played an influential role as a strategist and advisor for the Greeks. According to the legend, Odysseus was the creator of the Trojan Horse, a huge wooden statue of a horse that was supposed to be a gift to the Trojans from the Greeks as they retreated. The Trojans jubilantly accepted the gift, pulled it into the center of the city and started a celebration around it. When nighttime arrived, the Greek warriors who were hiding inside the hollow body of the horse revealed themselves and massacred the Trojans and won the war. Odysseus became a legendary strategist and his “Trojan Horse” soon evolved as a description of a person or thing intended secretly to undermine or bring about the downfall of an enemy or opponent.

Odysseus Solutions is a Miami based Travel Technology Company providing the most comprehensive and innovative online booking solutions available today. By designing unique custom business solutions that are fast, flexible and responsive, Odysseus Solutions helps it’s clients increase sales, open new markets and “win the war” against the competition.

Odysseus Solutions was founded in 2005 to fill the industry need for an online travel booking engine that automates processes and is easily customized to support a client’s unique brand identity. Founder and CEO, Monish Luthra, organized a group of developers, suppliers and travel agents and used a collaborative approach to develop the ultimate travel booking engine. The result was a fully customizable Business to Business (B2B), Business to Consumer (B2C) and Business to Business to Consumer (B2B2C) application that automates processes and increases revenue while it reduces the time and effort required to complete a transaction.

The Odysseus booking engine includes powerful, easy to use tools that help clients manage their business and beat their competitors in the travel marketplace. Odysseus clients are able to quickly adjust a product’s selling price or include special offers right in the availability display with the flexibility to define a rule by a specific market, travel dates, booking dates, suppliers and more.

Odysseus applications are designed to meet the unique requirements of Global Marketplaces and can easily handle multiple currencies as well as multiple languages. However, Odysseus Solutions understands that going global involves a lot more than language or currency and has worked closely with customers and suppliers to localize the product in many markets including access to specific local content critical to the market.

Odysseus is ready to help your business “Win the War” with flexible & fully scalable applications that meet local requirements and combine critical local market content with global content providers. “State of the Art” technology allows Odysseus to design and deliver flexible & fully scalable applications that can easily grow with your business while maintaining your unique brand identity. Odysseus Solutions was all about innovative technology, collaboration and superior service when it started and still is today!

Is All Flight Booking Software The Same?

Flight Booking Software

While much of the flight booking software available in the market today appears the same on the surface, there can be huge differences hidden in the flexibility and tools some provide that can give you an edge over the competition. When evaluating any travel booking software, you need to consider if it provides your business the tools it needs to succeed in today’s highly competitive marketplace. Your business needs to be prepared for battle and have the right weapons and battle plan in place to win.

Your online booking engine can be your own “Trojan Horse” in this regard and help you increase your revenues, gain new customers and expand your business into new markets before your competition realizes what you’re up to. A little research will help you find an application that provides the administrative tools you need to manage your business the way you want. The flight booking software you choose should be a flexible & fully scalable application that easily grows with your business while maintaining your unique brand identity.

It’s no secret that today’s traveler shops and purchases travel using a variety of methods and tools. Some may still call or visit their travel agent while others may choose to shop online using their laptop or even their mobile device. You’ll need an application built using responsive technology that automatically adjusts the user screens to fit the type of device being used to capture today’s mobile consumer.

Your travel booking engine needs to provide both “business to business” (B2B) as well as “business to consumer” (B2C) interfaces. You may even want to consider an application that allows you to extend your reach to affiliate agency websites via a “business to business to consumer” (B2B2C) interface. Make sure the booking engine you choose provides you the ability to extend your reach the way you require.

You’ll want an application with easy to use administrative tools that allow you to quickly manage your business. For example, look for an application with an administration section that gives you the control to quickly define preset business rules to adjust a product’s selling price or include value add offers right in the availability screen. This helps ensure you always offer your customers the best value. Business rules should even provide the flexibility to have your agents, affiliated agencies and websites following a unique set of business rules that you predefine specifically for each.

If you partner with another agency or use air consolidators, you’ll want flight booking software that allows you to automatically simultaneously search multiple sources to make sure you are always offering your clients the best airfare available.

An online booking engine should result in operational efficiency and reduced costs for your business while helping you gain new customers and expand your business into new markets. The application you choose should be a flexible & fully scalable application that will help your business easily grow while protecting your own brand identity. Finding a travel booking engine with the right combination of flexibility and features can be critical to the success of any travel business. Finding the right technology partner to work with is an important first step.

Capture More Travel Dollars Booking Hotels

Capture More Travel Dollars Booking Hotels

Booking your client’s hotel reservation along with their airline ticket will help diversify the type of products you offer and capture more of the travel dollars spent by your customers. But the number of applications and methods to book a hotel room can be so overwhelming that some travel agents shy away from offering this potentially lucrative travel component.

While many of the hotel booking engines in the market today appear to be the same, there can be vast differences in everything from price to the accuracy of the information provided. Just like one business may be different from another, the same can be said for a hotel booking engine. When evaluating any travel booking software, you need to consider whether it provides the flexibility and tools your business needs to succeed in today’s competitive travel marketplace. Any travel business needs to right tools and strategy to beat the competition and including hotels in your product portfolio should be part of your overall strategy.

Some initial research should help you identify a flexible & fully scalable application that can easily grow with your business while maintaining your unique brand identity. And don’t forget about today’s mobile consumer who shop and purchase just about anything using their handheld device. Be sure to look for an application that uses responsive technology so the user screens will automatically adjust to fit the type of device your customers prefer to use.

Your hotel booking engine needs to provide both “business to business” (B2B) as well as “business to consumer” (B2C) interfaces. You may even want to consider an application that allows you to extend your reach to affiliate agency websites via a “business to business to consumer” (B2B2C) interface. Make sure the booking engine can extend the reach of your business the way you require.

Your online booking engine should help you increase your revenues, gain new customers and expand your business into new markets. It should include links to media files & rich content to assist both agents and consumers with selecting the right hotel property during the shopping process. Pictures of the hotel public areas and sample guest rooms along with detailed descriptions of Hotel amenities can really help locate the right hotel.

The application you choose should be a flexible & fully scalable application that easily grows with your business while maintaining your unique brand identity. You’ll want an application with easy to use administrative tools that allow you to quickly define business rules to adjust a product’s selling price or include value add offers.

Adding hotels to your online booking engine can result in operational efficiency and increased revenues for your business while helping you gain new customers and expand your business into new markets. Your online booking solution needs to be a flexible & fully scalable application that allows your business to easily grow while protecting your own brand identity.

Finding an online travel booking engine with the right combination of features and flexibility can be critical to the success of any travel business. Finding the right technology partner to work with is an important first step.