Today’s best travel technology solutions are designed serve multiple sales distribution channels. There are Business-to-Business (B2B) solutions for Agents to use, Business-to-Consumer (B2C) solutions for Customers shopping online, and even Business-Business-Consumer (B2B2C) solutions that allow an agency owner to extend their reach to include outside Agents looking for their own web presence. And there are applications designed to book all types of travel components.
Online air booking engines can help your travel business increase revenues while reducing the time and effort required to complete an airline booking. Some even have the ability to simultaneously search multiple content sources for the best price. Revenue management tools can mark up or mark down a product’s selling price by airline, itinerary, class of service, dates and more. And some airline reservation systems even provide access to services and amenities like interactive seat maps so passengers can easily select their seat, request special services or make their onboard meal selection in advance.
Hotel Booking Engines include the ability to search for a hotel near specific points of interest or neighborhoods within a city. Links to media files & rich content assist the User with selecting the right hotel property during the shopping process. Some travel technology solutions even use innovative responsive technology that automatically adjusts the screen display layout based on the type of device being used.
Even cruise vacations can be booked easily online with the right cruise booking software. A cruise booking engine needs to include a vast amount cruise line, cruise ship and cabin descriptions to assist during the shopping & booking process. Links to media files & rich content such as cabin photos, ship images and deck plans enhance the User experience and are often integrated throughout the booking engine display.
A hosted Booking Engine’s headers, footers and style sheets can sometimes be easily customized to provide a seamless online experience. Complete private label versions are also supported where the complete layout can be customized to meet specific requirements. It is best when Live access to supplier content is provided to be sure the most accurate availability and pricing is used. And customer loyalty programs have become so popular with travel suppliers making it critical to include a customer’s loyalty program ID with the reservation.
Travel technology solutions with dynamic packaging tools have become increasingly popular as consumers look for a single application for all their travel needs. Online dynamic packaging solutions are usually an extension of an existing booking engine but designed to allow agents as well as consumers to package and price cruises, flights, hotels and other travel products together in real time. Custom Packaging solutions allow agency owners to custom tailor a specific travel package and sell it online.
Not matter what type of travel you sell, choosing a travel technology solution with the right combination of options for your business can be a critical decision. Finding a technology partner that will help you reach today’s mobile consumer with the content they are looking for can be just as important.